Library Page - Hamilton Fish Park Library

We are seeking a Library Page to join our team at the Hamilton Fish Park Library. As a Library Page, you will have the opportunity to gain knowledge and experience in a library setting, while providing exceptional customer service to our patrons.

The Library Page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Key Responsibilities

• Provide exceptional customer service to patrons, projecting a positive and courteous attitude
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answer in-person inquiries, assist patrons in locating materials, and refer them to the appropriate person or department
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs

Skills, Knowledge & Expertise

• Currently enrolled as a student in an accredited educational program (high school, GED program, associate's degree, bachelor's degree, master's degree, etc.)
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to troubleshoot basic computer and printer issues (preferred)
• Experience with eReaders and library technologies (preferred)
• Ability to speak foreign languages (preferred)
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills, such as Microsoft Office Suite and Google Applications

Benefits

As a Library Page, you will have access to the Library Page Fellowship Program, a career growth development program that empowers youth as they shape their careers. The program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

Work Environment

• Public service library
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks