Description
Charles River Associates is seeking a full-time Executive Assistant to provide support to multiple Vice Presidents and consulting staff in a number of critical areas, including project and team administration; client relations; and marketing, recruiting and onboarding coordination.
The Executive Assistant serves as a critical connection between and among our project teams, clients, and corporate departments. This person will have exceptional organizational, time-management and communication skills and a strong attention to detail.
Key responsibilities for this position include:
- Deliver project administration support: oversee conflict checks, client retention letters, project code requests, and project billing and reporting; process vendor invoices, team expense reports, check requests and timesheets in a timely manner;
- Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, answer telephones, and provide administrative backup for other executive assistants;
- Manage high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals; work closely with corporate finance department to proactively resolve issues;
- Follow up and provide regular reporting on outstanding project unbilled amounts, receivables and write-offs under the direction of Vice Presidents and project managers;
- Facilitate client retention letters and statements of works; assist with editing and reviewing for accuracy prior to submission; maintain templates and update as requested;
- Oversee client relationship management database and deliver marketing and business development support;
- Manage logistics for internal and external practice meetings and client events;
- Serve as point person for ad hoc practice needs, such as ordering supplies, employee gifts, etc.;
- Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices;
- Perform other administrative duties as assigned.
Qualifications:
- Bachelor’s degree in an appropriate discipline;
- Minimum 3 years of relevant work experience in a support role; experience in professional services strongly preferred (consulting, law, financial services);
- Strong client invoicing experience, ideally with exposure to time-based and fixed price billing, in a high-volume environment;
- Familiarity with financial reporting tools (exposure to Oracle preferred);
- Proven contract management capability; editing, facilitating and maintaining client and/or vendor retention letters;
- Prior experience with client communications and outreach;
- Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook);
- Exceptional attention to detail and focus on accuracy in work product;
- Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude;
- Displays good judgment and problem-solving skills in a fast-paced environment;
- Well-organized, flexible and capable of managing multiple priorities simultaneously;
- Outstanding written and oral communication skills;
- Maintains client, corporate and court-ordered confidentiality at all times.
A good-faith estimate of the annual base salary range for this position is $90,000 - $105,000. CRA offers a comprehensive benefits package, subject to eligibility requirements, which includes: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.