Description
Join M&S as a Customer Assistant in our Food section at The Galleries Washington, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapt to changing demands, working flexibly across various areas of the store
Schedule:
- Sunday: 16:30-20:30
- Tuesday: 18:30-22:00
- Wednesday: 18:00-22:00
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Requirements:
- Ability to thrive in a high-pressure environment
- Digital confidence, with experience using digital tools
- Strong communication and interpersonal skills
- Flexibility and adaptability in a fast-paced retail environment