Description
The Cyber and EUC engineer will be responsible for day-to-day management of end user device patching, software component creation and management within MDT/Intune, assisting the Senior Cyber and EUC engineer in managing Cyber incidents, acting as escalation from service desk and field teams for complex issues on end user devices, maintaining MDT/Intune build workflows and definitions and providing advice and guidance to service desk and field engineers re cyber and EUC issues.
The EUC part of the role requires experience with various deployment and endpoint management tools such as MDT, Datto and Intune/Autopilot, as well as Scripting experience, including Powershell and XML as well as Intune Policy/AD Group Policy Management experience. The Cyber part will add in managing endpoint security tools such as Sophos and MDE, investigating suspicious activity alerts, ensuring all devices are being patched monthly or as required, including liaising with infrastructure and other teams to ensure servers and cloud systems are patched and maintained up to date.
Main duties of the job:
- Support Enterprise security team keeping server and systems patched and updated utilising Sophos, Datto, MDE, Tenable, Beyond Trust and ITHealth to manage estate
- Provide operational support and project delivery, both remote and on-site as required
- Centrally deploy and manage patching of client and Server operating systems
- Input into planning, developing, reviewing and updating/upgrading the organisation's technical strategy for Enterprise security and end point management as required
- Develop, Monitor, maintain the corporate End point management and monitoring suites to meet current and future needs of the organisation
- Review and provide SME advice on the high-level and low-level designs to ensure proper integration of new solutions with security capabilities
- Provide subject matter expertise on Information Security and end user compute management as and when necessary
- Utilise automated tools to assist security management including guaranteed end states for Servers and EUC
- Ensure all policies in relation to enterprise security and EUC management are adopted and technical governance processes are followed
- Input on establishing and managing configuration management and test & release processes, ensuring they are adhered to
- Lead role on establishing process for full lifecycle management of Windows end point O/S deployments and feature upgrades