Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $245K – $310K, with generous equity, performance-related bonuses for eligible employees, and the following benefits.
Benefits include:
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
About the Team
The Consumer Verticals team explores how ChatGPT can become meaningfully more useful in important areas of people's lives, including health, finance, and emerging agentic experiences. We work across research, engineering, product, design, and domain experts to turn increasingly capable models into intuitive, trustworthy consumer products.
About the Role
In this role, you'll lead the end-to-end design of new consumer experiences across emerging verticals. You'll explore how ChatGPT should adapt to different contexts, translate complex model capabilities into clear product interactions, and establish patterns that can scale across multiple domains.
Responsibilities:
- Shape the product and design direction for purpose-built consumer experiences across areas such as health, finance, and general consumer agents
- Design and ship high-quality products from early concepts and prototypes through detailed interaction design and final visual execution
- Define how ChatGPT should behave in different domains while preserving a coherent, distinctly OpenAI experience
- Explore new interaction models for AI systems that can understand context, support complex decisions, and take action on a user's behalf
- Partner closely with research, engineering, product management, safety, and domain experts to turn technical capabilities into useful and responsible products
- Conduct and apply user research to understand the distinct needs, expectations, and risks within each vertical
- Balance specialized domain requirements with reusable patterns that can strengthen ChatGPT and accelerate future product development
- Contribute to OpenAI's broader design culture and raise the bar for consumer product craft
Requirements
You might thrive in this role if you:
- Have substantial experience designing and shipping high-quality consumer software at scale
- Bring exceptional UX, UI, and interaction design skills, with a high bar for craft in every stage of the work
- Are a highly generative product thinker who can explore broadly, develop a strong point of view, and turn ambiguity into clear product direction
- Have led zero-to-one initiatives or introduced new product categories, behaviors, or interaction models
- Can simplify complex systems without hiding the details users need to make informed decisions
- Have strong instincts for trust, safety, transparency, and user control,particularly in consequential or sensitive experiences
- Can move fluently between domain-specific problems and broader systems or platform thinking
- Communicate through compelling narratives and prototypes that build alignment across design, research, product, and engineering
- Are excited to define how AI-first consumer products should look, feel, and behave as models become more capable and agentic