Site Reliability Engineer

Electronic Arts' Fan Growth organisation elevates customer experiences and maximises their fun. We're seeking a Site Reliability Engineer to join our team.

The Site Reliability Engineer will report to the Director of Engineering.

Responsibilities:

• Architect, automate, and maintain cloud infrastructure on AWS using Infrastructure as Code.
• Containerise applications using Docker and extend Kubernetes cluster capability by writing custom tooling and controllers to support production workloads.
• Develop automated CI/CD pipelines with GitLab CI to ensure reliable, high-frequency deployment of backend microservices.
• Implement monitoring, logging, and alerting systems using Grafana, Prometheus, ELK, and PagerDuty; support live production services, and drive incident response and root-cause analysis.

Qualifications:

• Minimum 5 years of professional experience in web or backend software development, alongside experience running and supporting live production services.
• Proficiency in at least one backend programming language: Golang, Python, or Ruby.
• Hands-on proficiency with AWS, Docker, Kubernetes (including writing custom tooling/controllers), and Infrastructure as Code (Terraform, CloudFormation, or Helm).
• 3+ years of experience with pipeline automation (GitLab CI), version control (Git), and observability suites (Grafana, Prometheus, ELK, and PagerDuty).
• Experience with a data warehouse like Snowflake, Redshift, or Spark.
• Experience operating and optimising CDN/edge delivery infrastructure (e.g., Akamai, CloudFront), including caching strategies, configuration management, performance optimisation, and troubleshooting production traffic at the edge.

Salary: $104,500 - $142,800 CAD

Benefits:

• Vacation (3 weeks per year to start)
• 10 days per year of sick time
• Paid top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child
• Extended health/dental/vision coverage
• Life insurance
• Disability insurance
• Retirement plan