Description
Our Managers are key to keeping our stores running smoothly, safely, and efficiently every day. Deputising for the Store Manager, you'll lead from the front to create a welcoming, inclusive environment where every colleague feels valued, supported, and ready to succeed.
You'll bring a proactive approach, taking ownership of store operations, driving high standards, and coaching department managers to build a confident, high-performing team.
Responsibilities
- Lead and empower the team: Build management capability across the store, mentoring talent and supporting department heads with clear plans to help them grow.
- Keep standards high, safe, and legal: Act as the store's expert on safe and legal standards, ensuring food safety laws, hygiene, and daily routines are delivered properly every shift.
- Drive sales and availability: Use your commercial mindset to review store data, spot opportunities, and manage resources so our shelves are always well-stocked for our customers.
- Listen and improve: Work to support teams through change, listening directly to customer feedback and acting on it to keep making our daily service better.
Benefits
- Generous holiday entitlement
- Discretionary bonus scheme
- 15% discount in our supermarkets and convenience stores from the day you join us
- Additional 10% discount card for a friend or family member
- Genuine career progression and development opportunities
- Subsidised in-store cafe or shop floor ranges
- Free parking
- Competitive pension and life assurance
- Healthcare / Wellbeing benefits including Aviva Digital GP
- 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
- Optional payroll charity donations
- A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
Requirements
Ideally you'll have proven experience in the retail industry, with a track record of successfully managing a large, fast-paced store operation turning over at least £150k a week.
What we value
- Leads with empathy and active listening, taking time to understand different perspectives and bringing out the best in your team.
- Enjoys coaching and developing people, giving constructive feedback that builds confidence and consistency across all departments.
- Spotlights talent and loves creating a supportive, high-performing store culture where people feel trusted to succeed.
- Handles challenges calmly and builds real trust across the whole store team.
- Sets clear, meaningful goals for each department that tie directly into our store priorities, keeping everyone aligned and moving forward together.
- Brings a collaborative mindset, working closely with colleagues across the business to try new ideas and make things better every shift