Description
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key aspects of your role include:
- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on delivering five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly, working where needed with pace.
To help maintain a safe working environment and meet health and safety obligations, we can only consider applications from candidates who are 18 years of age or older for this role.
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Hours of work: Sun 14:15-20:15, Mon 18:15-22:15, Tues 18:15-22:15, Fri 18:15-22:15