Senior Site Reliability Engineer, Platform Infrastructure

Cricut is seeking a Senior Site Reliability Engineer, Platform Infrastructure to lead the architecture, reliability, and scalability of its AWS infrastructure. As a senior individual contributor, you will report to the Engineering Manager, Platform Infrastructure & SRE, and work closely with the onsite SRE team, Software Engineers, and other Lead Engineers to ensure seamless 24/7 reliability.

Key Responsibilities:

• Own the architecture, reliability, and scalability of critical AWS infrastructure, working hands-on across the full stack.
• Partner with Software Engineers and other Lead Engineers to shape the roadmap and technical strategy for Cricut's platform infrastructure.
• Drive best practices in security, cost management, and scalability in the AWS environment.
• Champion and expand the organization's 'infrastructure-as-code' philosophy.
• Utilize AI-assisted development tools to accelerate delivery and evaluate AI/ML infrastructure.
• Oversee production monitoring, incident response, and blameless post-mortem processes.
• Develop and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical production systems.
• Act as a key consultant for feature-focused pillar and pod teams.
• Mentor software engineers in reliability engineering.
• Collaborate with the onsite SRE team to ensure 24/7 reliability coverage.

Qualifications:

• 4+ years of experience in software engineering or site reliability engineering.
• AI-forward mindset with fluency in AI-assisted development tools.
• Strong background in software engineering, preferably with experience in backend microservices.
• Deep expertise with AWS and its core services.
• Proven experience with Infrastructure-as-Code tools like Terraform or CloudFormation.
• Solid understanding of SRE principles and a proven track record of improving site reliability.
• Experience with modern observability, monitoring, and logging platforms.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Soft Skills:

• Communicates complex technical concepts with clarity.
• Mentors with intent and develops engineers.
• Influences without authority and builds alignment.
• Stays calm and decisive under production pressure.
• Stays genuinely curious and tracks advances in cloud infrastructure and AI tooling.

Additional Information: Cricut offers competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend.