Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide remarkable service to customers, making sure they feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be at least 18 years old
- Ability to work late nights, including Sundays, Tuesdays, Wednesdays, and Saturdays
- Digitally confident, with ability to use digital tools to enhance customer experience
- Strong communication and teamwork skills
Benefits:
- Competitive pay rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00
Working Hours:
- Sunday: 18:00 - 22:00
- Tuesday: 20:00 - 00:00
- Wednesday: 20:00 - 00:00
- Saturday: 20:00 - 00:00
Note: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.