Description
Join M&S as a Customer Assistant in our Food section at West End Retail Park in Glasgow. As a frontline role, you'll provide exceptional customer service, work effectively under pressure, and meet strong customer demand.
Work Pattern:
- Thursday: 18:00-22:00
- Friday: 18:00-22:00
- Saturday: 17:00-21:00
Key Responsibilities:
- Deliver five-star service at pace, ensuring customers feel valued
- Confidently recommend and sell new food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering seamless customer experiences
- Adapt to changing demands, working across various areas of the store
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and commitment to delivering excellent customer service
- Ability to work in a high-pressure environment
- Flexibility to work varied shifts, including evenings and weekends
Benefits:
- Opportunity to be part of a leading retailer
- Inclusive organisation with a commitment to diversity and equal opportunities
- Chance to develop skills and grow within the company