Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities:
- Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Be flexible and poised to work across various areas of the store, adapting to the changing demands of the retail environment.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Benefits
M&S offers a competitive salary and benefits package, including flexible working arrangements and opportunities for career development.
Requirements
- Digitally confident with experience using digital tools.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing demands.