Customer Service Representative

The New York Red Bulls are seeking a Customer Service Representative to join their team.

Responsibilities:

• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium
• Provide a high level of customer service, having experience in problem-solving and effectively communicating with fans
• Be proactive and have high energy when interacting with fans
• Represent the Red Bulls organization on match and/or event days
• Create a fun experience through positive fan interactions
• Assist various departments upon request on match/event days
• Assist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiatives

Requirements:

• High school diploma
• Previous customer service experience is a plus
• Excellent customer service and communication skills
• High energy and proactive when interacting with fans
• Strong initiative and work ethic
• Ability to work evenings, weekends, and holidays
• Bi-lingual is a plus
• Knowledge of Red Bull New York and Major League Soccer is a plus

This is a temporary position with an hourly rate of $16/hour.