Description
As a 3rd year Pharmacy Intern at CVS Health, you will apply your didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role.
Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it's like to be part of a pharmacy team while gaining an overview of store, district, and regional operations.
Your responsibilities will include:
- Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
- Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contributing to positive patient experiences showing empathy and genuine care
- Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
- Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
- Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
- Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Delivering additional patient health care services, where allowable by law and supported by required training and certification
You will also have the opportunity to support immunizations, which includes:
- Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status
- Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
- Monitoring for, and responding to, adverse reactions
- Reviewing and collecting patient information
Required Qualifications:
- Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
- Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Essential Functions:
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: ability to concentrate on a task over a period of time, pivot quickly from one task to another, and confirm prescription information and label accuracy
- Customer Service and Team Orientation: actively look for ways to help people, notice and understand patients' reactions, and respond appropriately
- Communication Skills: use and understand verbal and written communication to interact with patients and colleagues
- Mathematical Reasoning: ability to use math to solve a problem
- Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action
- Physical Demands: be mobile and remain upright for extended periods of time, lift, scan, and bag items, and perform other physical tasks
Preferred Qualifications:
- 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
- Ability to become immunization certified
- Ability to work in home store, and across the market in other locations, to meet business needs
- Proficiency in Microsoft Suite
Pay Range: $20.50 - $24.25
Benefits: We offer a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.