Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service
- Operating in a high-demand environment and adapting to changing situations
- Utilising digital tools to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness
- Working as part of a team to achieve sales goals
The role involves working part-time hours, including Sundays and Saturdays, with potential to work up to full-time hours during peak periods.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.