Description
As a Senior UX Designer with a focus on research, you will work at the core of one of our key client teams, shaping how research contributes to the development of digital products and services. You will design and conduct studies, synthesize results, and make insights accessible and actionable for product managers, designers, and other stakeholders.
Responsibilities:
- Plan and conduct user research – from exploratory discovery work to usability tests and concept validations
- Frame research questions and help teams explore problem spaces before jumping into solutions
- Analyse results, document insights, and share them in ways that support product and design decisions
- Work closely with designers, product managers, and developers in a cross-functional team environment
- Support the development of research standards and ways of working that scale across teams and topics
- Bring inspiration and structure to the research process, through methods, tools, and best practices
- Advocate for a journey-driven, evidence-based approach to product development
- Stay curious: continuously evolve your methods and contribute to the research culture across the team
Requirements:
- Over 5 years of experience in user research, ideally at an agency and in agile, product-focused environments
- Strong skills in running and analysing studies – from usability tests to interviews and concept validations
- A talent for making research results easy to understand and act on for designers, product managers, and stakeholders
- You stay up to date with emerging tools, methods, and technologies and enjoy bringing fresh perspectives into the team
- Familiarity with journey mapping and experience frameworks and a drive to make them part of real product work
- Confidence in facilitating sessions, speaking with users, and contributing to product strategy
- A proactive mindset: you bring structure, keep pushing your practice forward, and enjoy working hands-on
- English working proficiency
- German is a strong plus!
Benefits:
- Transparent career development and pay
- A flexible, hybrid working policy (5 days in the office per month)
- A rewarding, supportive, and healthy company culture
- Supplemental and additional health insurance
- Pension scheme: third pillar pension fund
- Referral bonus program
- Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021
- Awesome clients
- The opportunity for possibility