Senior Engineering Manager, Observability

About the Role

As the Engineering Manager for our Developer Observability Platform you will manage a high-velocity customer-obsessed team. Your mission will be to empower customers by making their telemetry discoverable and actionable in one place.

Responsibilities

• Deliver excellent customer outcomes above all else. Whatever is required - building, planning, deciding, designing, communicating - you are accountable and get it done.
• Set the technical and product vision along with your PM and Engineers. Build the right thing at the right time.
• Building an observability platform for the current AI driven ecosystem. Agents empower new types of platforms capabilities even as they require new types of observability.
• Own the operational aspects of your platform such as SLOs, incident response, customer escalations, and technical debt. Reliability is its own feature.
• Recruit, mentor, and grow engineers. We have a high bar and expect you to raise it.
• Cultivate a team culture that values fast iteration, high agency, and ownership.
• Work cross-functionally with a range of platform and product teams to instrument and surface meaningful data in actionable ways.

Desirable Skills, Knowledge & Experience

• A minimum of 8 years of relevant industry experience, including at least 4 years managing software engineering teams.
• Proven track record leading teams that have shipped and operated complex, large-scale systems and data-driven applications. Preferably in observability, developer platforms, cloud infrastructure, edge/proxy systems, or high-scale APIs.
• Significant technical depth, with the ability to guide architectural discussions, make credible technical decisions, review designs, and unblock your team.
• Strong developer tools taste. You have used and built enough observability products to know what makes them delightful or painful.
• Demonstrated ability to hire, coach, and develop senior engineers, and to build high-performing, inclusive teams that ship. You care about teams and team culture.
• A hands-on approach to leadership: you consider yourself a builder, stay close to the code, know the numbers, know the customer, and know what to build next.

Compensation

Compensation may be adjusted depending on work location.

• For NY-based hires: Estimated annual salary of $220,000 - $303,000
• For Portugal-based hires: Estimated annual salary of €89,000 - €122,000

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.