Senior People Services Generalist

As a Senior People Services Generalist, you will assist in defining and driving projects across the People & Culture function, along with supporting the planning, integration, coordination, and management of the knowledge and information management tasks and priorities.

Your Contribution:

• Drive, document, and organize the People & Culture global knowledge management standard.
• Create, maintain, and publish intuitive employee-facing content to assist with the delivery of People & Culture programs.
• Assist with identifying, creating, and maintaining processes, templates, and other content for People & Culture internal teams that enable training, quality, consistency, and delivery on queries.
• Identify and drive knowledge management processes, information flow, functional requirements, training, and other continuous improvements.
• Lead cross-functional projects to enhance operational effectiveness throughout the employee lifecycle.
• Ensure full understanding of customer requirements; identifying, evaluating, and recommending solutions to deliver an excellent employee experience.
• Partner with HR CoEs and the business to lead process improvements across all People Services programs, data reporting, processes, and systems.
• Drive a quality mindset to develop and introduce measures to define progress and measure success.

Your Qualifications and Skills:

• Minimum of 3+ years of experience in a broad HR Administration or HR Services environment, preferably in a complex, multi-national environment or standalone Generalist role.
• Proven knowledge and practical application of HR processes and practices.
• Prior working knowledge of HR information systems, preferably Workday.
• Strong working knowledge of Excel and processing payroll inputs.
• Excellent prioritization and organizational skills, along with attention to detail.
• Strong customer-service orientation.
• Ability to build relationships and interact at all levels of the organization.
• Highly adaptable, with a demonstrated ability to multitask and work to tight timelines.
• Full professional proficiency in English; proficiency in German or French is a distinctive advantage.
• Strong, proven process and quality mindset with a passion for finding innovative solutions.