Description
Aladdin Strategic Relationship Manager, Vice President , Aladdin Client Engagement
Aladdin is BlackRock's enterprise investment management platform. It combines risk analytics with portfolio management, trading, compliance, operations, accounting, and data tools. The platform supports over 200 institutional clients worldwide.
We are seeking a Vice President to join our Aladdin Client Engagement team as a Strategic Relationship Manager. This client-facing role involves serving as the account quarterback for sophisticated, multi-stakeholder relationships. You will manage client engagement while identifying and driving commercial growth opportunities.
Key Responsibilities
- Client Relationship Management: Own and support day-to-day engagement with senior stakeholders at complex institutional clients. Develop a deep understanding of each client's business objectives, operating model, investment workflows, governance structure, and technology priorities.
- Commercial Growth: Identify, shape, progress, and help close growth opportunities across the existing client base. Develop and maintain account plans, stakeholder maps, and pipeline views.
- Account Operations and Client Orchestration: Serve as the operating backbone of client relationships. Own meeting agendas, follow-ups, action tracking, CRM updates, issue escalation, and stakeholder coordination.
- Cross-Functional Coordination: Partner with sales, product, service, implementation, legal, finance, and business development teams to execute on client priorities.
- Platform and Industry Fluency: Build and maintain working fluency across Aladdin's broader capabilities. Explain complex product, investment, and industry concepts clearly to senior business, investment, operations, technology, and finance stakeholders.
- AI, Data, and Productivity: Use AI, data, and automation tools to improve personal and team productivity.
Required Skills and Experience
- 5+ years of experience in relationship management, account management, consulting, client service, sales, solution delivery, or enterprise technology within financial services or FinTech
- Strong communication and presentation skills
- Commercial mindset with demonstrated experience supporting growth, renewals, client expansion, strategic account planning, or pipeline development
- Strong organizational discipline and ability to manage multiple workstreams, follow-ups, stakeholders, and deadlines simultaneously
- Familiarity with buy-side investment management workflows, institutional investment organizations, or enterprise investment technology
- Comfort using AI and data tools to improve productivity
Preferred Skills and Experience
- Experience with Aladdin, eFront, or other enterprise investment platforms
- Experience working with institutional investors, asset managers, asset owners, insurers, official institutions, wealth platforms, asset servicers, or financial technology providers
- Familiarity with public and private market workflows
- Experience using AI tools, workflow automation, prompt engineering, SQL, Excel, Power BI, or other data analysis tools
For San Francisco, CA Only the salary range for this position is USD$147,500.00 - USD$195,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.