Description
We are seeking an experienced O2C & Export Specialist to join our International Customer Service team in a long-term role with ownership across international markets.
The successful candidate will own the end-to-end order-to-cash process for their markets and act as a key interface across internal and external stakeholders. This role combines O2C ownership, export expertise, and supply chain coordination in one broad, high-impact position.
Based in Elsbethen, you will manage your markets with a high degree of autonomy, ensure a stable flow of goods, and drive process improvements.
Responsibilities:
- Manage and improve the end-to-end O2C process for assigned international markets, including order processing, transport planning, shipment execution, and export compliance
- Track shipments through delivery and maintain service reliability using BI tools
- Handle invoicing, credit notes, returns, and claims, and support credit risk and dunning activities
- Identify and resolve operational risks across the supply chain
- Ensure smooth product transitions across markets by supporting product launches, packaging changes, and lifecycle activities
- Maintain material, customer, and pricing data in core systems
- Manage communication with subsidiaries, distribution partners, co-packers, 3PLs, and internal stakeholders
- Collaborate closely with Supply Chain, Finance, Operations, Procurement, Business Applications, Data, and Commercial teams
- Drive process and system improvements, advancing digitalization and automation initiatives
Requirements:
- 5+ years of experience in international O2C, export, or supply chain, preferably in FMCG/CPG
- University degree in Business or Supply Chain, or 7+ years of relevant experience
- Fluent English; German is a plus
- Hands-on experience with SAP S/4HANA (SD/MM/TM), BI tools, and MS Office
- Experience managing complex international supply chain setups
- Strong analytical skills and end-to-end process understanding
- Ability to work independently, take ownership, and manage multiple priorities
- High reliability, attention to detail, and problem-solving ability
- Strong stakeholder management and communication skills
What We Offer:
- Competitive salary; the minimum salary according to the collective agreement for this position is EUR 2,535.00 gross per month
- Attractive compensation package based on market-oriented salaries
- Opportunity to develop your potential and strengths, realize your ideas, and seize opportunities
- Valuing diversity and supporting people in developing their potential and strengths
About Red Bull:
Red Bull is a global energy drink company founded in 1987 by Austrian entrepreneur Dietrich Mateschitz. The company is known for its energy drinks and has expanded into various sports and cultural events.