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Capital One

Director, Project Management - Bank Tech Operations

Capital One
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senior full-time $206,000 - $235,100 Richmond, VA, VA

First indexed 25 Oct 2026

Description

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients.

We are looking for a passionate, seasoned leader who thrives in the face of ambiguity and complex problem-solving. In this role, you will be a key and trusted partner to a leadership team responsible for the platforms supporting all of Capital One's banking businesses.

While deep technical expertise is not a prerequisite, this role demands a strong curiosity for technology and a proactive interest in the future of work. We are looking for a candidate who is energized by emerging areas like Agentic AI and who can help leaders harness these new capabilities.

Typical Responsibilities:

  • Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
  • Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations, and operating rhythms.
  • Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction.
  • Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals.
  • Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions.
  • Act as a primary advisor to senior tech leaders, providing initial framing for high-stakes proposals and translating vision into actionable plans.
  • Work hand-in-hand with Product partners to develop a deep understanding of their business priorities and objectives.

Basic Qualifications:

  • Bachelor's Degree
  • At least 9 years of process, project, or program management experience
  • At least 7 years of people management experience

Preferred Qualifications:

  • Master's in Business Administration
  • 10+ years of process, project, or program management experience
  • 3+ years of operations experience
  • 8+ years of people management experience
  • 2+ years of learning & development experience
  • PMP, Lean, Agile, or Six Sigma certification

The minimum and maximum full-time annual salaries for this role are listed below, by location:

  • McLean, VA: $206,000 - $235,100 for Director, Project Management
  • New York, NY: $224,800 - $256,500 for Director, Project Management
  • Richmond, VA: $187,300 - $213,700 for Director, Project Management
  • Wilmington, DE: $187,300 - $213,700 for Director, Project Management

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Director--Project-Management---Bank-Tech-Operations_R1000506-1