FBS - HR Advisor

Our Client, a leading US insurer with over $25 Billion in gross written premiums, seeks an HR Advisor to join their Advisory Services team.

The HR Advisor serves as the human-centered escalation point within an AI-enabled HR operating model, providing expert guidance on complex and sensitive employee matters that require empathy, judgment, and nuanced decision-making.

Key Responsibilities:

• Serve as the primary escalation point for complex employee relations and HR inquiries.
• Provide consultative HR guidance to employees, managers, and business leaders on policies, procedures, and workplace concerns.
• Assess sensitive situations, evaluate risk, and recommend resolutions while ensuring compliance with company policies.
• Partner with leaders to support employee experience initiatives, performance management discussions, and change management activities.
• Manage complex HR cases from intake through resolution, ensuring thorough documentation and high-quality outcomes.
• Coach managers on employee-related matters, balancing business and employee needs.
• Identify trends and opportunities for process improvement to enhance the employee experience.
• Collaborate with HR Centers of Excellence and cross-functional partners to deliver consistent and effective HR solutions.

Requirements:

• 5+ years of professional experience in Human Resources, Employee Relations, HR Operations, or related HR functions.
• Bachelor's degree.
• Fluent English communication skills, both written and verbal.
• Strong HR judgment and ability to assess risk while balancing employee and business needs.
• Experience supporting employee experience, organizational design, performance management, and change management initiatives.
• Experience handling complex employee inquiries and case management activities.
• Demonstrated ability to influence and coach leaders through employee-related matters.
• Strong analytical thinking, problem-solving, and decision-making skills.
• Ability to manage multiple priorities in a fast-paced, service-oriented environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Career development and training opportunities.
• Flexible work arrangements (remote and/or office-based).
• Dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Pension Plan.
• Paid Time Off.
• Training & Development.