People Operations Specialist, Singapore (6 Month Contract)

We are seeking a People Operations Specialist for a 6-month contract to support day-to-day HR operations with a strong emphasis on process automation, AI-assisted workflows, and scalable service delivery.

Partnering closely with People Operations Manager, Specialists and cross-functional teams, you will execute core administrative tasks while actively identifying, testing, and implementing efficiency gains to reduce manual effort and improve data quality across the team.

Core Operations & Service Delivery

• Support end-to-end employee lifecycle processes, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.
• Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.
• Collaborate with internal stakeholders across the regions to ensure consistent and timely execution of HR processes.

Automation & Continuous Improvement

• Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.
• Assist in testing, validating, and refining new automation opportunities and AI-driven solutions.
• Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives.

Process Standardization & Knowledge Management

• Standardize and maintain SOPs, knowledge base content, templates, and onboarding checklists.
• Develop self-service resources and clear communications that enhance the overall employee experience.

Requirements

• Relevant experience in HR operations, shared services, or similar administrative support roles.
• Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
• Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
• Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
• Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
• Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
• Familiarity with Workday or Zendesk would be an advantage.