Description
The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
As a Senior Product Manager, CCYC, you will be responsible for the entire life cycle of one or more products under GovTech. You will design and manage product roadmaps based on the strategic goals of the agency you are serving. Working closely with colleagues specialising in user experience and engineering teams, you will conduct research, conceptualise features and ensure that they are rolled out successfully and on time. You will also define appropriate metrics, supervise consumer behaviour and perform data analysis to provide updates on feature performance.
Responsibilities:
- Manage the product roadmap throughout stages of a product's life cycle.
- Conduct research and analysis to uncover market demand and trends in order to innovate and conceptualise potential products or features.
- Scope business requirements, write user stories and prioritise product backlog in collaboration with partners.
- Work with user experience teams to record reference user journeys as well as content voice and copy to craft the product experience.
- Be a part of the development process and work with engineering teams to deliver product releases within budget and on schedule.
- Execute go-to-market, product adoption and usage strategies to deliver outstanding value proposition to ecosystem partners and achieve driven advantage.
Requirements:
- Passion for using digital products to craft the daily interactions of residents and businesses.
- Familiarity with modern Internet technologies and practices such as Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework, REACT etc.
- Knowledge of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
- Confidence in managing ambiguity, and the ability to put across sophisticated concepts simply and in an understandable manner.
- Excellent ability to influence partners across organisational boundaries.
- Agile and comfortable working in a fast-paced, ambiguous environment where priorities may shift.
- Bias for clarity, structure, and disciplined execution.
Nice-to-have:
- Background or knowledge in AI, digital government, technology policy, or public-sector transformation.
- Experience working in or strong knowledge of Whole-of-Government or multi-agency environments.
- Experience in upskilling organisation in AI literacy and adoption
Benefits: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.