Description
We're Pret, proud makers of freshly made food, organic coffee, and big ideas. We're growing fast on our mission to be the hospitality employer of choice everywhere we operate.
As a Commercial Business Analyst, you'll play a key part in helping Pret understand and improve performance across our international franchise and joint venture markets. You'll work closely with market leaders, franchise partners, and support centre teams to turn data into insight, helping shape decisions that drive growth, profitability, and operational excellence.
Responsibilities
Performance & Commercial Analysis
- Analyse trading performance across international markets, identifying trends, opportunities, and risks.
- Produce regular reporting and insights on sales, profitability, customer metrics, and operational KPIs.
- Support franchise and market performance reviews through insightful analysis and reporting.
- Monitor key commercial metrics and highlight areas requiring action or further investigation.
- Develop recommendations and action plans based on performance data.
- Work with the President International to pull together a holistic story that demonstrates Pret as an attractive proposition to franchise partners in the international markets.
Business Intelligence & Reporting
- Build and maintain dashboards, reports, and data visualisations using tools such as Power BI.
- Ensure data accuracy and consistency across multiple reporting sources.
- Simplify complex data into clear, actionable insights for a range of stakeholders.
- Support the continuous improvement of reporting processes and automation opportunities.
International Market Support
- Bring insight, challenge, and strategic options that improve commercial, operational, and financial outcomes.
- Partner with franchise and international market teams to understand business challenges and opportunities.
- Support budgeting, forecasting, and business planning activities through data and analysis.
- Assist with the evaluation of new market opportunities, store openings, and commercial initiatives.
- Support preparation of materials for senior leadership reviews and international performance meetings.
Projects & Continuous Improvement
- Support strategic projects across international markets.
- Conduct ad hoc analysis to support commercial decision making.
- Work cross-functionally with Finance, Operations, Marketing, Digital, and Insights teams.
- Help drive a culture of data-led decision making across the International function.
Requirements
- Previous experience in a Commercial Analyst, Business Analyst, FP&A Analyst, Strategy Analyst, or similar analytical role.
- Strong analytical and problem-solving skills with the ability to interpret large datasets and identify actionable insights.
- Experience using Excel at an advanced level.
- Experience creating reports and dashboards using Power BI, Tableau, or similar BI tools.
- Excellent stakeholder management and communication skills.
- Ability to present complex information in a clear and concise way.
- Strong commercial awareness and curiosity.
- Comfortable working independently in a fast-paced environment.
Benefits
- A Gold Card! That means when you're in the office, your food and drinks are on us. And when you're not, you get 5 free drinks a day and 50% off everything else
- 33-38 days of annual leave (increasing with service)
- Free private medical aid cover – with the option to add a loved one
- 4-5% pension contribution (increasing with service)
- Life assurance at 3x your annual salary
- Loyalty awards to celebrate every 5 years you're with us
- And more – think: a flexible benefits platform, season ticket loans, a healthcare cash plan, mortgage services, financial wellbeing provisions, option to take a sabbatical after 3 years, and opportunities to support our incredible charity, the Pret Foundation.