Account Executive, SMB Commercial, Grower

Job Overview

As an Account Executive, you’ll manage a portfolio spanning high-profile SMB customers and the broader Commercial segment at Stripe, a financial infrastructure platform for businesses. You’ll own the full sales cycle,from prospecting and closing new business to managing existing relationships and identifying opportunities to expand Stripe’s footprint.

Responsibilities

• Work with existing SMB and Commercial Stripe customers to develop and execute long-term strategies that expand Stripe’s revenue and impact.
• Own the full sales cycle, from business-case development, deal structuring, and negotiation through to close and activation.
• Own a named account list and develop account plans to win and expand business with high-growth technology companies.
• Develop targeted outbound strategies to create and nurture new opportunities across your portfolio.
• Drive deal strategy and commercial negotiations for large or complex new business opportunities, expansions, and renewals.
• Build trusted relationships with executive stakeholders across your book of business.
• Map accounts and coordinate effective meetings with the appropriate internal and external stakeholders to deepen and expand customer relationships.
• Navigate opportunities of varying size and complexity, balancing velocity across the broader Commercial segment with a highly consultative approach for high-profile SMB accounts.
• Partner with cross-functional teams to align customers’ technical and business requirements with Stripe’s products and capabilities.
• Lead and contribute to team projects that develop and refine our sales processes and help shape Stripe’s sales culture.

Requirements

• 5+ years of sales experience, preferably selling a highly technical product, with a track record of strong performance.
• Experience managing a varied portfolio and progressing opportunities with different levels of size, complexity, and sales-cycle length.
• Ability to understand technical requirements and craft solutions across multiple products.
• Ability to develop and execute account plans spanning multiple business units within complex organisations.
• A knack for working effectively with a wide range of people, both internally and externally.
• Strong presentation skills, particularly for in-person meetings involving multiple stakeholders.
• Proven ability to lead complex negotiations involving bespoke commercial agreements.
• Superior verbal and written communication skills in English.
• Ability to operate effectively in a highly ambiguous and fast-paced environment.
• Strong interest in technology and a deep understanding of the space.