Program Manager, Commercial Solutions

Job Title

Program Manager, Commercial Solutions

Company Overview

Stripe is a financial infrastructure platform for businesses, used by millions of companies worldwide.

Job Description

We are seeking a Program Manager, Commercial Solutions to join our Global Business Services team. As a Program Manager, you will be responsible for leading large-scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact. You will manage and lead complex programs that require considerable resources and high levels of complex functional and technical integration and knowledge.

Responsibilities

• Independently lead large-scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
• Manage and lead complex programs that require considerable resources and high levels of complex functional and technical integration and knowledge
• Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches
• Work cross-functionally with sales teams, sales leaders, services and support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
• Navigate complex programmatic problems at scale across Go-To-Market and Stripe, and propose creative solutions
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers
• Act as a liaison between Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general
• Advocate on behalf of a position and gain cross-functional alignment on the position
• Build credibility and trust with internal stakeholders
• Lead projects to solve existing commercialization issues

Requirements

• BA or BS degree in Business, Technology, Finance, or Economics
• 7+ years of experience in program management, commercial strategy, economics, deal management, or pricing, with experience owning program strategy or business operations
• 5+ years of direct commercial pricing model program management skills, knowledge, experience, deal management, and oversight
• Experience driving cross-team mechanism development end-to-end (ideation, planning, execution, launch, post-launch support)
• Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
• Experience engaging with senior executives on high-priority initiatives, as well as the ability to work across internal and external organizations
• Be able to articulate and understand business strategy at the C-suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
• Strong written and verbal communication, presentation, negotiation, and project management skills
• Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
• Experience presenting data and metrics to senior leadership to report on metrics
• Strong ability to advocate for a position even in the face of pushback

Preferred Qualifications

• Direct product launch oversight and experience
• Payments industry experience
• MBA degree in Business, Technology, Finance, or Economics
• Possess PgMP or PMP certification