Senior Associate-Business Analyst (HK Market)

At AIA, we're transforming our organisation to be faster, simpler, and more connected to develop digital solutions that help people live Healthier, Longer, Better Lives.

As a Senior Associate-Business Analyst (HK Market), you will be responsible for supporting specific functional/business areas in terms of information system needs.

Responsibilities:

• Participate in discussions with business/program managers to understand the scope of work and prepare documentation detailing the solution for given business needs.
• Filter and refine requirements from stakeholders into a consistent single vision.
• Bring innovation to solutioning by recommending process improvements through simplification.
• Support project execution, including preparing user requirements, quality control, and coordinating with stakeholders.
• Adjudicate problem solutioning between stakeholders and offer technical expertise.
• Prepare test requirements and test environments for User Acceptance Testing (UAT).
• Execute test scripts, monitor and record test results.
• Review and sign off solution documents, UAT plans, and scenarios.
• Work closely with business and technology stakeholders to resolve UAT defects.
• Provide UAT clearance reports.
• Prepare end-user training guides and train trainers prior to implementation.
• Perform post-implementation verification and follow up on production issues.

Requirements:

• Degree holder in Business IT, Computer Science, or a related discipline.
• 1-2 years of working experience in life insurance operations and business analysis.
• Knowledge in both operational and system areas.
• Meticulous with ability to manage priorities and meet deadlines.
• Good verbal and written communication skills, with good interpersonal skills.
• Positive attitude, determination to succeed, and willingness to share and learn.
• Ability to work under pressure with minimal guidance and as a team player.

Preferred Skills:

• Proficiency in both speaking and writing in English and Mandarin/Cantonese (for HK market roles).