Description
This is your chance to join Porsche.
The Porsche Centre Lüneburg sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide optimal customer care. To strengthen our team, we are offering a position as Invoice Clerk.
You will create, check, and send invoices to our customers. You will handle credits, cancellations, and invoice corrections independently. You will review orders, delivery notes, and all relevant billing documents. You will actively support the team during monthly and annual closures. General administrative tasks in the areas of order processing and billing are also part of your area of responsibility. You will process and handle warranty and goodwill requests from request to execution. You will carefully check warranty claims, taking into account manufacturer and company guidelines. Recording, tracking, and seamless documentation of warranty cases are part of your tasks. You will be in regular contact with manufacturers, suppliers, and internal departments. You will always keep deadlines in mind and ensure that warranty requests are submitted on time. You will check warranty refunds and post them properly.
Requirements:
- You have completed commercial training, ideally as a qualified motor vehicle salesman or a comparable qualification.
- Ideally, you have at least 1-2 years of professional experience in customer contact.
- You enjoy dealing with people and know how to welcome guests.
- You work in a structured, reliable, and quality-oriented manner. You are also an organisational talent with high service orientation.
- You are proficient in using MS Office - knowledge of C@P, PIWIS, or PPN is an advantage.
- You have very good German language skills in writing and speech - additional languages are a plus.