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Monzo

Senior Writer, Borrowing

Monzo
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remote senior contract £68,000 - £88,000 Cardiff

First indexed 25 Oct 2026

Description

We’re on a mission to make money work for everyone.

As a Senior Writer, Borrowing, you will be responsible for writing high-quality content for Monzo's borrowing and credit-related projects.

You will work closely with cross-functional teams, including engineers, designers, marketers, and researchers, to create an amazing experience for existing customers and bring new people on board.

Your typical day could involve collaborating with a Product Designer on in-app screens, working with a Product Marketer on positioning and messaging toolkits, sitting in on user research sessions, writing error messages with input from engineers, and editing legal wording alongside in-house lawyers.

You will also contribute to the Writing discipline, working on new resources, training, and processes to make writing easier for everyone at Monzo.

Responsibilities:

  • Write high-quality content for borrowing and credit-related projects
  • Collaborate with cross-functional teams to create an amazing experience for customers
  • Contribute to the Writing discipline and help improve the quality of writing at Monzo
  • Work closely with engineers, designers, marketers, and researchers
  • Use data and research to guide your approach
  • Help other people improve their writing skills

Requirements:

  • Understand borrowing and credit products well
  • Experience with content design, UX writing, or product writing
  • Ability to use data and research to guide your approach
  • Comfortable bouncing between tasks on a daily basis
  • Able to question a brief and help people understand why your approach is the right one
  • Experience with training or coaching others to improve their writing skills (not essential)

Benefits:

  • £68,000 - £88,000 base salary
  • Flexible working hours and remote work options
  • Learning budget of £1,000 a year for books, training courses, and conferences
  • Generous caregiving leave and health insurance
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/monzo/jobs/8312224