Partner Success Manager

The Partner Success Manager role at Waymark involves managing and evolving tools and processes to support strong partnerships with MCO and health system partners.

Key responsibilities include:

• Building relationships with stakeholders across partners
• Partner retention, growth, and strategic account management
• Collaborating with teams across Waymark to meet partner needs
• Driving strategic initiatives and ensuring smooth execution of projects
• Managing and improving systems, processes, and tools for effective account management
• Collecting and analysing data to inform decisions and drive outcomes

Requirements:

• 7 years of experience in consulting, customer success, account management, operations, and/or project management
• Strong project management and creative problem-solving skills
• Ability to influence cross-functional stakeholders internally and externally
• Exceptional written and verbal communication skills
• Experience collecting and analysing data

Preferred qualifications:

• Medicaid and healthcare transformation experience
• Experience with value-based contracts and primary care providers

The role offers a salary range of $82,000 - $137,000 and a comprehensive benefits package.