Description
We are pioneers at heart, always leaning forward, thinking of what we can create tomorrow that does not exist today. We are a new model of agency, with a deep skillset in tech and marketing.
The Associate Director, Delivery is a critical contributor within the DEPT® Delivery team - responsible for managing the successful execution of high-value digital campaigns and projects across media engagements. You'll work cross-functionally to bring ideas to life, meet our client's performance goals - turning strategic direction into high-quality, on-time delivery.
Key Responsibilities:
- Manage mid-sized to large-scale digital campaigns with agency budgets typically ranging from $500K to $1M+, across digital marketing strategy and media planning, SEA, Social advertising, Programmatic advertising, SEO, content & analytics.
- Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
- Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
- Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
- Monitor and manage project financials including estimates, actuals, ETC, and EAC.
- Anticipate risks and blockers; proactively resolve issues or escalate as needed.
- Identify opportunities to streamline project workflows and reduce operational friction.
- Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
- Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
- Champion consistency in documentation, QA, and project standards.
- Serve as a key client point of contact on day-to-day delivery needs , communicating clearly, managing expectations, and keeping momentum.
- Prepare agendas, run project meetings, and ensure alignment across stakeholders.
- Document decisions, action items, and next steps with clarity and follow-through.
- Build strong working relationships across departments to keep work flowing smoothly and transparently.
- Informally mentor junior project managers by sharing knowledge, best practices, and process tips.
- Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
- Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.
What You Bring:
- 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
- Experience managing single projects with budgets of $1M+ from end to end.
- Proven media agency experience, with a strong track record of successfully partnering with and delivering for English-speaking client accounts.
- Demonstrated expertise in client-facing stakeholder management, setting clear expectations, and driving cross-functional alignment.
- Deep understanding of performance marketing - Digital marketing strategy and media planning, SEA, Social advertising, Programmatic advertising, SEO, content & analytics.
- Familiarity with agile, waterfall, and hybrid approaches.
- Proficient in Jira, Trello, and G Suite.
- Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
- Excellent time management and communication skills in cross-functional environments.
What We Offer:
- Premium healthcare through OSDE for the employee and their immediate family members.
- Mendel prepaid card with a monthly allowance for grocery purchases.
- Monthly reimbursements for Wi-Fi/electricity expenses.
- Monthly reimbursements for training/English classes.
- 100% covered “Plan Total” membership at Sportclub.
- Access to our benefits platform through Bonda.
- A flexible vacation policy.