Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.
As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience. You will assist the pharmacy team to ensure that pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations.
Responsibilities:
- Support pharmacists in managing and improving patient health by following company Standard Operating Procedures (SOPs)
- Operate pharmacy workstations, including production, pick-up, drive-thru, and drop-off, to ensure safe and accurate prescription fulfillment
- Contribute to positive patient experiences by showing empathy and genuine care
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Participate in a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Immunization Responsibilities (where permissible):
- Complete additional licensure and training requirements to obtain Technician Immunizer status
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
- Monitor for and respond to adverse reactions
Requirements:
- Comply with state board of pharmacy requirements or laws governing the practice of pharmacy
- Must be at least 16 years of age (if the state board of pharmacy does not address or mandate a minimum age requirement)
- High school diploma or equivalent, or be actively enrolled in high school or high school equivalency program (if the state board of pharmacy does not address or mandate a minimum educational requirement)
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Benefits:
- Comprehensive and competitive mix of pay and benefits
- Eligible for dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs