Description
Squishable is a close-knit team of designers, artists, pop-culture fanatics, and lovers of all things adorable. Together they create the cutest, cuddliest plush and lifestyle products in the world.
The Temporary Retail Operations Coordinator provides administrative and operational support to Squishable's retail team, helping ensure stores have the information, resources, and assistance needed to operate efficiently.
Responsibilities:
- Provide day-to-day administrative and operational support to the Director of Retail, Regional Managers, and retail store teams
- Coordinate store requests, track outstanding issues, and follow up with internal departments and external vendors to ensure timely resolution
- Assist with new store openings, relocations, remodels, and closures through remote coordination of supplies, fixtures, equipment, and project timelines
- Maintain and update retail operational documents, procedures, store communications, calendars, and the Store Operations Manual
- Support facilities and maintenance requests by communicating with vendors, scheduling services, and tracking completion
- Prepare and maintain operational reports, spreadsheets, trackers, and other administrative records
- Assist with purchase orders, invoices, expense tracking, and vendor documentation
- Coordinate with Inventory Planning, Warehousing, Finance, IT, and other departments to support store operations and resolve routine issues
- Communicate operational updates, reminders, and procedural changes to retail store teams
- Provide administrative support for special projects and other retail initiatives as assigned
Qualifications:
- 1–2 years of experience in retail operations, administrative support, office coordination, or a related field required
- Previous experience working in a retail environment or supporting multiple retail locations is a plus
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel, Google Workspace, and general office software
- Ability to maintain accurate records, organise information, and follow established processes
- Strong problem-solving skills and a proactive, team-oriented approach
- Ability to work independently in a fully remote environment while collaborating with multiple departments
- Experience with NetSuite or other retail management systems is a plus
Compensation & Employment Details:
- Pay Rate: $27-$30 per hour, depending on experience
- Employment Type: Temporary, hourly, non-exempt
- Work Location: Candidates must be based in either our New York City or Washington, DC corporate office
- Travel Requirements: None
- Assignment Duration: Temporary assignment, through early to mid-January
Benefits:
- Generous Employee Discount
- Employee Assistance Program (EAP)