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HSBC Technology & Services (USA) Inc.

Senior Business Manager, PG&C and Legal COO

HSBC Technology & Services (USA) Inc.
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hybrid senior full-time $265,001 to $275,001 per year New York, New York

First indexed 18 Aug 2026

Description

We are seeking a Senior Business Manager, PG&C and Legal COO to provide strategic support to the PG&C and Legal COO. You will act as a strategic thought partner to the Executive on tactical and long-term matters, including business planning and priority setting.

Key responsibilities:

  • Leverage data and analytics to generate insights for decision-making and operational improvements.
  • Prepare for Quarterly Business Reviews aligned with strategic priorities.
  • Support annual financial planning as needed.
  • Build strategic outsourcing models for the team.
  • Support organizational design work, including any recruiting activities.
  • Facilitate internal communications and People-related processes across the team.
  • Streamline internal processes and workflows to boost efficiency, productivity, and scalability.
  • Ensure that all staff and activities across the global team comply with all internal global policies, compliance, and audit requirements.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • 8 years of progressive post-baccalaureate related work experience.
  • 7 years of experience in managing projects, data analysis and visualization, financial planning and cost management, process optimization, and creating location strategies.
  • 6 years of experience in developing organisational design and leading communications and trainings.
  • 4 years of experience developing and supporting employee experience strategies.
  • 3 years of experience in product management, ServiceNow, low-code and no-code software solutions, and identifying opportunities to improve employee experiences based on AI innovation.
  • 2 years of experience in a multi-jurisdictional, regulated, matrixed financial services organisation and developing AI strategy or initiatives.

Benefits:

  • Competitive salary ($265,001 to $275,001 per year).
  • Telecommuting permitted up to 50%.
  • Robust Wellness Hub.
  • Tailored professional development opportunities.
  • Industry-leading volunteerism policy.
  • Generous matching gift program.
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://portal.careers.hsbc.com/careers/job/563774612123996