Description
Job Description
Samsara, a pioneer of the Connected Operations™ Cloud, is seeking a Senior Web Program Manager to oversee multiple interconnected web projects and drive complex digital initiatives that align with organisational objectives.
About the Role
The Senior Web Program Manager role combines advanced program management expertise with strategic thinking, stakeholder management, and team leadership to deliver high-impact programs.
Responsibilities
- Program & Project Management: Own all phases of complex, cross-functional digital programs, from inbound ticket management to planning and delivery.
- Develop holistic program plans, track milestones, tasks, and deliverables, and provide timely status updates to stakeholders and senior executives.
- Lead process improvement initiatives to increase efficiency and delivery quality.
- Stakeholder & Executive Communication: Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
- Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations.
- Cross-Functional Collaboration: Orchestrate the efforts of cross-functional teams, including Creative, IT, PMM, Campaigns, and front-end development, to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.
- Process & Documentation: Document website development processes and procedures, establish and scale best practices across the digital program, and introduce mitigation tactics to minimize project delivery risks.
Requirements
- 7+ years of project management experience at a digital agency and/or internal digital department with a primary focus on digital.
- Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau.
- Experience integrating AI tools into program management processes to increase efficiency.
- Strong understanding of the digital production process, timelines, and scoping requirements.
- Experience launching digital solutions, including ongoing analysis and continuous product improvements.
- Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban.
- Outstanding organisational, communication, and interpersonal skills , written, verbal, and presentation.
- Ability to work effectively with agency providers, consultants, contractors, and other external suppliers.
Benefits
- Competitive salary: $115,727.50-$175,050 USD per year.
- Initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance.
- Flexible working model, including remote work options.
- Professional development stipend.
- Comprehensive health and parental leave plans.