Senior People Operations Manager

We're looking for a Senior People Operations Manager to own our HR technology stack, lead process transformation, and serve as a partner for Payroll, IT, Legal, and the broader People & Talent team.

Responsibilities:

• Lead HR operations programs end-to-end, defining scope, owners, milestones, risks, and success measures.
• Serve as the primary functional owner for core People technology platforms, including configuration, upgrades, and feature evaluation.
• Lead technology deployments, platform conversions, and module rollouts, coordinating across IT, HRIS, and vendor teams.
• Research and benchmark HR technology trends to build and maintain a People tech roadmap.
• Apply AI and emerging tools to improve the broader People Operations function.
• Establish and enforce data governance standards across HR systems.
• Design and implement a tiered HR support model with clear ownership and escalation paths.
• Map current-state and future-state workflows across People, Payroll, Finance, and IT.
• Author and maintain the SOP and documentation library.
• Own end-to-end compliance for higher-risk programs.
• Monitor employment law and data privacy developments and translate changes into compliant system configurations and workflows.
• Manage relationships with external partners, including EOR providers and software vendors.

Requirements:

• Owned People Operations programs in a high-growth technology environment.
• Served as a functional owner or administrator for HR platforms.
• Built or contributed to a People technology roadmap.
• Documented and redesigned people processes across the full employee lifecycle.
• Influenced cross-functional partners to adopt new workflows.
• Applied structured project management practices to multi-stakeholder initiatives.
• Established or enforced data governance standards in HR systems.
• Managed compliance programs.
• Communicated clearly and directly across levels.

Benefits and Perks:

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break