Description
Howden is offering an Insurance Claims Apprenticeship Programme starting in September 2027 in Birmingham with a salary of £23,000.
You will join Howden in a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills, and confidence to kick-start your career.
Responsibilities:
- Support Claims Handlers and Executives by gathering information from clients about their claims.
- Gain hands-on experience learning how insurance policies work and how cover is assessed for different client claims.
- Learn how to handle calls with clients and deliver excellent customer service.
- Support the team with following up with clients and insurers to keep claims moving.
- Help prepare reports and analyse data.
Requirements:
- Confident communicating with a wide range of people, including over the phone.
- Organised and able to manage multiple tasks effectively.
- Someone who enjoys building positive relationships and delivering great customer service.
- A keen problem solver who uses their attention to detail skills when solving challenges.
- Curious and motivated to learn and grow your career in insurance.
- Able to stay calm and positive when faced with challenging situations.
Eligibility:
- Have the full and unrestricted right to work in the UK.
- Have lived permanently in the UK for the last 3 years.
- Have achieved a grade C/4 in GCSE English and Maths.
- Not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Benefits:
- £23,000 salary
- Generous pension scheme
- Completing fully funded professional qualifications relevant for your role
- Structured learning and development through the 18-month apprenticeship development programme
- 25 days' annual leave, plus bank holidays
- Access to discounted personal health policies, wellbeing support, and a range of employee benefits and insurance products