Description
We’re building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
At CVS Health, you’ll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything we do.
Position Summary
Join the beauty retail division of CVS Health as a Beauty Sales Consultant. As America's leading retail pharmacy with more than 9,000 stores, we're seeking a talented, sales-oriented consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch.
Customer Sales Experience
- Provide friendly, knowledgeable sales service to every client who enters the store's beauty zone
- Build a personalized, robust basket for each customer by sharing the latest beauty trends and techniques through extensive industry knowledge
- Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service, effective upselling and suggestive selling, and subsequent follow-up contact to build lasting relationships
- Engage in conversation with each customer as they enter the beauty zone, listening to and being sensitive to their needs, and providing specialized sales advice
- Maneuver in a conversation to stimulate a different thought process, generating sales with confidence and verbal skills
- Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Operational
- Explain how various products help the customer address their needs by educating them on proper usage and benefits, leveraging the CVS beauty monthly sampling program to build relationships
- Participate in and represent company sales programs or events that positively impact business
- Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
- Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
- Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner
Training & Personal Growth and Development
- Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current
- Execute the established sales plan by meeting the sales budget and tracking progress to success
- Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care
- Compete with yourself to beat prior sales goals and max out sales budget
- Maintain a professional appearance in compliance with company guidelines at all times
- Be plugged in, curious and excited about all of the latest beauty trends and techniques
- Seek to further your product knowledge and client service skills
Why You’ll Love Working Here!
- Exposure to the latest and greatest product in the industry through brand interaction, training, and more
- Free samples!
- Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives
- You will be helping people on their path to better health
Physical Requirements
- Physical abilities to support the essential functions of the role, such as standing and/or moving throughout the store for the majority of work time to provide excellent customer service and beauty consulting
- Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves
- Able to perform duties requiring manual dexterity (e.g., ear piercing)
Required Qualifications
- Sales oriented
- Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
- Strong interpersonal, organizational, and communication skills
- Goal-driven, with an ability to multi-task
- Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
- Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
- Ability to perform the tasks listed throughout the job description
- Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
- In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
- Must be at least 18 years old
Preferred Qualifications
- Prior Beauty Sales Experience
- Current knowledge of beauty products and brands
- Strong passion for beauty
- High school diploma or equivalent preferred
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$19.00 - $28.00