AV Engineer, Platform & Automation

As an AV Engineer focused on Platform & Automation at Anthropic, you'll build and own the software layer of our collaboration systems, tools, integrations, and engineering practices that support a fast-growing global office portfolio.

Responsibilities:

• Design, build, and ship internal tools and integrations that monitor, test, and manage AV and collaboration systems across every office
• Develop fleet health monitoring and automated room testing that catch failures before users report them and open actionable tickets automatically
• Build integrations across device and platform APIs , Q-SYS, Logitech Sync, Google Meet hardware, digital signage; and IT systems such as Jira, Slack, PagerDuty, and Google Workspace
• Automate repetitive operational work: provisioning, configuration baselines, drift detection, certificate renewal, and asset data , with code others can read, test, and maintain
• Own administration and lifecycle of the software platforms behind the AV estate, including firmware and software release management with staged rollouts and rollback plans
• Operate internal tools as production services, with monitoring, alerting, service metrics, and runbooks, on team-owned repositories and service identities so nothing depends on one person
• Establish the team's engineering practices: source control, code review, testing, CI/CD, and release , and bring AV configuration under version control, with standards set for integrator deliverables and acceptance verified before changes land
• Enable AV Engineers, Operations Specialists, and Production staff to contribute safely through templates, guardrails, and review paths built for non-developers
• Partner with Security, IT Engineering, and Network on least-privilege API access, secrets management, and integration with enterprise standards
• Gather requirements from AV Operations, Events, and AV Engineering, prioritize the tooling roadmap by operational impact, and decide where to build, buy, or push a vendor to close a gap

Requirements:

• 10+ years of experience across AV, collaboration, or IT systems engineering, including 4+ years writing, shipping, and maintaining production code that other people depend on
• Fluent in at least one general-purpose language: Python, Lua, Go, TypeScript, or similar , and comfortable with shell scripting
• Practice engineering fundamentals by default: Git-based workflows, code review, automated testing, CI/CD, logging, and observability
• Understand how AV and collaboration systems work: DSP and control, conferencing platforms, room devices, signal flow, AV-over-IP , well enough to build reliable tools on top of them
• Have built integrations against REST APIs, webhooks, and vendor SDKs, and know how to handle auth, rate limits, pagination, retries, and partial failure
• Have owned a tool or service in production over time, not just written it, including fixing it when it broke and handing it off cleanly
• Have defined engineering practices for a team, especially one where most contributors aren't developers
• Turn operational pain into well-scoped tooling, and can say no to work that shouldn't be built
• Thrive in a fast-moving environment where standards are being written rather than inherited