Description
As Product Owner, Community, you'll lead the product backlog and delivery roadmap for the Trailblazer Community out of our Dublin office, partnering with business and technical stakeholders to turn strategy into working Salesforce solutions.
You'll be the connective tissue between stakeholder needs and delivery teams, shaping features that directly improve how Trailblazers experience the community.
Responsibilities
- Own the product backlog, roadmap, and feature priorities for Trailblazer Community initiatives, translating stakeholder goals into scalable Salesforce solutions.
- Lead discovery , stakeholder interviews, workshops, and process reviews , to validate business objectives and shape clear, outcome-driven requirements.
- Break down epics into user stories with clear acceptance criteria, and run backlog refinement, grooming, and sprint planning to keep delivery on track.
- Partner with technical teams and QA through solution design, integrations, data migration, and user acceptance testing, then drive adoption and change management once features ship.
Requirements
- You've spent 6+ years as a Business Analyst or Consultant, with 8+ years working hands-on with Salesforce Sales Cloud, Service Cloud, and Account Engagement.
- You hold a Salesforce Admin Certification and have 4+ years leading large technology or transformation projects spanning multiple workstreams, business process re-engineering, integrations, and data migrations.
- You're skilled with agile tools (JIRA, Copado, Gearset, or similar) and comfortable facilitating discussions across large business and technical audiences.
- Degree or equivalent relevant experience required.
Benefits
- Unleash Your Potential: Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.