Associate, Merchant Account Manager

Skimlinks, now a Taboola company, is a global e-commerce monetization platform with offices in LA, London, Germany, and NYC. They work with over 60,000 premium publishers and 50,000 retailers around the world, helping content producers get paid commissions for the products and brands they write about.

The Associate, Merchant Account Manager is based in NY, part of the Skimlinks Commercial team, and reports to the Manager, Merchant Accounts. The main focus of this role is to assist the AM team while learning and developing a portfolio of its own merchant clients, ensuring full utilization of the Skimlinks' and Connexity services and platform.

Responsibilities:

• Assist in managing, retaining, and accelerating the growth of accounts through highly proactive client engagement, including evaluating Merchants' long-term strategic objectives
• Identify upsell opportunities to align current or potential product offerings with the goals and themes of top-tier publishers and influencer programs
• Assist with publisher/influencer and merchant sponsorship flat fee placements
• Resolve account issues proactively and expediently, working cross-departmentally for issue resolution when needed
• Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings
• Collaborate with the Operations team to ensure seamless implementation of platform/network technology
• Enforce strong network quality standards across Skimlinks merchants regarding how they promote Merchants
• Set up, monitor, and log merchant requests via internal systems

Requirements:

• 1+ year of account management, sales planner, or campaign manager experience with a proven track record, preferably within a structured sales environment
• Understanding of the advertising, affiliate, paid search, online publishing, or media industry
• Familiarity with CPC and CPA cost models and KPIs associated with Publisher and advertiser ecosystems
• Skills in relationship building and account management
• Strong analytic, quantitative, and technical aptitude with great attention to detail
• Excellent verbal, written, and communication skills
• Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
• Proficiency in Salesforce, Microsoft Office, Excel, and PowerPoint
• BA/BS degree

Benefits:

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

The pay range for this position is $60,000 - $75,000.