Description
Evernorth Health Services, a division of The Cigna Group, is seeking a Mainframe Systems Engineer to join our team in Hyderabad, India.
The successful candidate will be responsible for ensuring the stability, performance, and availability of Mainframe systems by troubleshooting issues, implementing solutions, and collaborating with cross-functional teams.
Key responsibilities include:
- Providing support, proactive system health management, test data management, and maintenance for mainframe systems, including z/OS, JCL, COBOL, DB2, CICS, and VSAM
- Monitoring Mainframe performance and capacity utilization, proactively identifying and resolving issues to ensure optimal system performance and high availability
- Collaborating with application developers, system programmers, and other IT teams to diagnose and resolve complex application or environment issues
- Implementing architectural changes, designing and implementing solutions to meet enterprise goals
- Continuously driving improvement and optimization through retrospectives and stakeholder feedback
The ideal candidate will have:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Strong experience with Mainframe technologies such as z/OS, COBOL, JCL, DB2, CICS, VSAM, MQ, CA7, REXX, and DB2 Utilities
- Experience with mainframe utilities and tools used for monitoring, debugging, and performance tuning
- Knowledge of Mainframes security principles, access controls, and compliance requirements (e.g., HIPAA, PHI, IHI)
- Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues
Preferred qualifications include:
- Experience in the Healthcare business
- Understanding of Oracle, MongoDB, SQL Server, PostgresSQL, and distributed technologies such as API/Entity flow
- Experience with monitoring tools such as Dynatrace, NewRelic, etc.
The role is full-time, requiring 40 hours per week, with rotational shifts to ensure seamless coverage and expected overlap with US business hours. The position is primarily based in the Innovation Hub in Hyderabad, India, with a hybrid working model (3 days WFO and 2 days WFH).