Executive Team Leader General Merchandise and Food Sales

We are seeking an Executive Team Leader General Merchandise and Food Sales to lead our General Merchandise and Food Sales team in the Greater Cincinnati Area.

The pay range for this role is $64,000.00 - $128,000.00 per year.

As an Executive Team Leader General Merchandise and Food Sales, you will be responsible for driving total store sales, managing a team of experts in operations, accuracy, and efficiency, and enabling efficient delivery to our guests.

Responsibilities:

• Drive total store sales and understand your role in sales growth
• Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store
• Manage a team of experts in operations, accuracy, and efficiency
• Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload
• Conduct regular check-ins with your team to ensure completion of tasks and workload
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
• Oversee GM Team Leaders workload planning including transitions, revisions, and sales plans for all GM areas
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently
• Drive a culture centered in food safety; train, validate, and coach team to deliver proper execution on all food safety standards and cleaning routines
• Lead an efficient operation to fund the sales culture
• Oversee Food & Beverage Team Leader's workload planning including transitions, revisions, sales plans, sampling, and promotions
• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Work a schedule that aligns to guest and business needs
• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
• Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
• Plan, lead, and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Develop and coach your team to elevate their skills and expertise
• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs

Requirements:

• 4-year degree or equivalent experience
• Strong interest and knowledge of the Food & Beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead, and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation