Description
About the Role:
As an Account Manager at Tide, you will contact, engage, and manage commercial customers through their application process. You will build and nurture working relationships with commercial lending partners and become confident in articulating the Funding Options proposition and service.
Your responsibilities will include:
- Contacting, engaging, and managing commercial customers through their application process
- Building and nurturing working relationships with commercial lending partners
- Becoming confident in articulating the Funding Options proposition and service
- Outbound prospect customers from your dedicated Accounts Portfolio
- Working closely with the Lead Generation team, including providing feedback and advice where appropriate
- Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the different finance options available to customers across multiple business finance product classes
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identifying trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition
- Actively sharing stories and successes to the wider organisation through relevant comms channels
What We're Looking For:
We're looking for a Strategic Finance Partner (Senior Commercial Finance Broker) to help build and scale our Account Management function. This is not a transactional role; it's about owning and developing a portfolio of clients, becoming their go-to finance partner, and supporting their businesses as they grow.
You will be responsible for building meaningful, long-term relationships with clients, taking the time to truly understand how their businesses operate, their growth plans, challenges, and how finance fits into their journey. Your role is to anticipate needs, identify opportunities, and guide clients through both opportunities and pressure points as they arise.
What You'll Get In Return:
- Competitive salary and bonus
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 24/7 Employee Assistance Programme
- 25 days holiday with the ability to buy extra days
- Professional L&D budget
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand new office in Liverpool street with an all-day snacks bar
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
- Flexible working options
- Sabbatical leave