Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
We are looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Responsibilities include:
- Providing style advice and excellent customer service
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness, even in a high-pressure environment
- Working as part of a team to support colleagues and achieve sales goals
- Adapting to changing situations and priorities
The ideal candidate will be:
- Digitally confident and comfortable using technology to enhance the customer experience
- Able to work in a fast-paced environment and maintain high standards under pressure
- A team player who is supportive and collaborative
- Flexible and able to adapt to changing situations and priorities
Working hours:
- Thursday 15:00-21:30
- Saturday 9:00-15:30
Note: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.