Senior Technical Consultant, Okta

We are looking for a Senior Technical Consultant to provide hands-on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects, ensuring long-term customer success. You will also engage with the full Customer Success team to assure a smooth transition post-deployment to the support/maintenance phases.

Responsibilities:

• Work hands-on with Okta customers to provide innovative consulting services.
• Gather, analyze, and document post-sales requirements.
• Communicate with customers and partners at the technical and/or functional level.
• Provide excellent design and deployment solutions resulting in extraordinary customer satisfaction.
• Manage project scope, schedule, status, and documentation.
• Mentor and train customers on the service.
• Act as a liaison between Customers and Product Management to drive product development.
• Lead interaction and collaboration with other Okta teams as needed.
• Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
• Perform hands-on technical design, configuration, and troubleshooting of the Okta service.
• Shape and Influence Okta’s growth and scalability.
• Manage multiple concurrent deployment projects.
• Apply knowledge of technologies and protocols to support identity federation and robust access control models.
• Apply software development experience when working with customers.
• Utilize knowledge of typical enterprise identity life cycle management processes and standards.
• Apply experience with JavaScript and one of the major JavaScript MVC frameworks.

Requirements:

• 5-7 years experience as a technical consultant delivering solutions to external customers.
• Experience with technologies and protocols to support identity federation and robust access control models.
• Software development experience.
• Knowledge of enterprise web technologies, security, and cutting-edge infrastructures.
• Experience with JavaScript and one of the major JavaScript MVC frameworks.
• Ability to work independently and multi-functionally.
• Superb communication skills.

Nice to have:

• Experience in designing and implementing security and identity management solutions.
• Experience in delivering Okta implementations for organizations.
• Mobile development experience.

The annual On Target Compensation (OTE) range for this position is between $157,000-$235,000 USD.