Business Analyst (1 Year Contract)

Prudential’s purpose is to be partners for every life and protectors for every future.

The Product Delivery Business Analyst (Associate Manager / Manager) plays a critical role in delivering successful product launches across multiple platforms.

You will be accountable for key product launch deliverables, from requirements definition through user acceptance testing and post-deployment verification.

Job Responsibilities:

Product Delivery & Launch Execution

• Support and monitor end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.
• Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.
• Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.
• Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.

Business Analysis & Solution Management

• Lead the documentation of business requirements, solution designs, and business rules with clarity and completeness.
• Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.
• Review and validate requirements to ensure readiness for development, testing, and implementation.

Testing, Defect & Quality Management

• Translate and review business requirements into comprehensive test scenarios, conditions, and expected results for User Acceptance Testing (UAT).
• Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.
• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.
• Organise, prepare, and lead defect checkpoint discussions to drive accountability and closure.

Implementation, Training & Post-Launch Activities

• Perform post-deployment verification.
• Develop, review, and maintain SOPs, training materials, and user guides.
• Lead or facilitate stakeholder training sessions where required.

Continuous Improvement, Innovation & Governance

• Identify and drive opportunities for continuous improvement and delivery efficiencies.
• Ensure strict adherence to product launch SOPs, governance frameworks, and compliance requirements.

Team Leadership & Capability Development

• Coach, guide, and mentor team members to support continuous learning and professional growth.
• Provide oversight and quality assurance on team deliverables to ensure consistency and adherence to standards.
• Promote a strong delivery culture focused on ownership, collaboration, and accountability.

Who We Are Looking For

Competencies & Personal Attributes

• Strong delivery ownership with the ability to manage multiple priorities in a fast-paced environment.
• Confident decision-maker with sound judgement and problem-solving skills.
• Strong analytical, critical thinking, and stakeholder engagement capabilities.
• Hands-on and balances execution with oversight.
• Project management and coordination skills.

Working Experience

• At least 5 years of relevant working experience in the insurance industry.
• Experience in managing or leading projects is a strong advantage.

Education

• GCE ‘A’ Levels or equivalent, or relevant professional qualifications.