Description
This job involves managing operational relationships with PayPal's global merchants, supporting account managers in strategic initiatives, and driving customer satisfaction and loyalty.
Essential Responsibilities:
- Manage day-to-day operational merchant relationships, addressing questions and involving support as needed.
- Support Account Manager with operational and administrative tasks to ensure account success.
- Coordinate with Onboarding Manager, Solutions Architect, and Engineering team for smooth customer onboarding and integration.
- Drive net new business prospecting and support Account Manager's prospecting efforts.
- Monitor account health, adoption, and customer satisfaction through feedback and usage tracking.
Minimum Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.