SAP Engineer

DB Global Technology is Deutsche Bank's technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank's technology transformation.

The SAP Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/full ownership of Production platforms, Senior Engineer is required to ensure environment stability, expeditious and timely resolution of Production issues, ensuring minimal downtimes and continuity of services.

Responsibilities

• Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures.
• Works with Delivery Services on improvements to service availability and resilience.
• Owns the logs that track manual tasks, remediation and system improvement.
• Second line of defence for Incident Management – gathering data for investigation and identification of root cause through to resolution.
• Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment.
• Carries out deep technical analysis of the production to identify performance, stability and resilience enhancements.
• Assists in design and creation of NFRs through identification of further requirements.
• Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution.
• Facilitates recovery, following resolution of incidents.
• Documents and resolve incidents according to agreed procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Configures the application in response to business and/or technical problems and in accordance with provided requirements and agreed design principles.
• Acts as an SRE (Site Reliability Engineer) to drive production excellence.
• Investigates problems in systems, processes and services.
• Ensures PIR reporting and Root Cause Analysis.
• Assists with the implementation of agreed remedies and preventative measures.
• Attends Program Meetings to prioritize owned stability and performance enhancements as identified in production.
• Uses tools and techniques for specific areas of release and deployment activities.
• Administers the recording of activities, logging of results and technical activity documents undertaken.
• May carry out early life support activities such as providing support advice to initial users.
• Builds and maintains a list of NFRs and ensures adherence through design forums.
• Reviews requirements and specifications and defines test conditions.
• Analyses and reports on test activities and reports risk and issues associated with own work.

Skills

• 5+ Years of SAP experience, with ability to drive the right level of SAP Production engagement and controls within the Production organization.
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
• Experience in IT delivery in a large enterprise working on mission-critical IT systems working in an Agile environment.
• Proven history of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
• Sound understanding of Production management processes and controls in large organizations.
• Strong experience of envisioning and driving full stack automation in medium to large sized groups.
• Excellent problem-solving skills in a distributed, multi-technology ecosystem.
• Solid understanding of SAP BW module (Preferably SAP Certified).
• Extensive experience and Knowledge in BW4HANA.
• Strong Experience working on SAP ECC 6.0 and S4 (1809 or above versions preferred).
• Working experience in AO and Webi.
• Strong understanding of Job scheduling, monitoring processes.
• Basic ABAP Debugging Skills.

Well-being & Benefits

• Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
• Physically thriving: we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open new perspectives and strengthen our self-confidence and wellbeing.
• Financially secure: we support you in meeting personal financial goals during your active career and for the future.